AI education for operators

Playbooks, workflows, and frameworks for the people who build, buy, and deploy AI. Filter by category below.

The AI Operating Model: Ownership, Risk, Delivery, and Control

An AI operating model assigns ownership, defines risk tiers, sets delivery standards, and enforces control to manage AI systems consistently and safely across the enterprise.

Jeff Ellis· Aug 10, 2026

AI Value & Adoption 21 min

How to Measure AI ROI: A Workflow-Level Framework

Measure AI ROI by focusing on workflows, not tools or seats. Establish a baseline, include verification costs, and separate value into four types to get real numbers.

Jeff Ellis· Aug 10, 2026

AI Workflows 24 min

How to Design an AI Workflow: A Human-to-System Blueprint

An AI workflow is a repeatable sequence turning defined inputs into outputs with humans in the loop where errors are costly. This guide shows how to design and measure such workflows.

Jeff Ellis· Aug 10, 2026

AI in the Wild 21 min

How Companies Actually Use AI: A Primary-Source Field Guide

Companies disclose AI use through engineering blogs, job postings, patents, and filings. This guide ranks these sources by trustworthiness to reveal what AI systems actually run in production.

Jeff Ellis· Aug 10, 2026

AI Playbooks 20 min

The Enterprise AI Implementation Playbook: Build the System, Not the Pilot

Enterprise AI succeeds by building operational memory and workflows before models. Focus on capturing decisions, exceptions, and corrections to avoid stalled pilots and failed rollouts.

Jeff Ellis· Aug 10, 2026

AI Playbooks 11 min

How to Evaluate AI Vendors: A Buyer's Scorecard for Enterprise AI

Evaluate AI vendors using a 12-point scorecard covering problem fit, memory ownership, exit path, evaluation evidence, and support. Focus on operational control and exit options before buying.

Jeff Ellis· Aug 10, 2026

AI Education 16 min

Prompting vs RAG vs Fine-Tuning: The Operator's Decision Guide

Choose prompting when facts are known and behavior steering is needed. Use RAG for dynamic, document-based answers. Fine-tune for stable, repeatable tasks requiring consistent output.

Jeff Ellis· Aug 10, 2026

AI Operating Frameworks 13 min

Rent the Model, Own the Memory: The Enterprise AI Memory Architecture

Enterprise AI memory architecture captures your organization's decision knowledge separately from rented models. Owning memory ensures continuity and accuracy when swapping AI providers.

Jeff Ellis· Aug 10, 2026